What's Covered on This Page
- Your Skin Assessment Decides the Facial, Not the Booking Screen
- Honest Product Advice, With Zero Pressure to Buy
- Supervised, Compliant Care for Anything That Touches Your Skin
- The Full Hour Is Yours, in a Private Suite
- What should I do to prepare for my first custom facial?
- How is a custom facial different from a regular facial?
- Will the esthetician push me to buy products afterward?
- What happens if the esthetician recommends a different service than the one I booked?
- How long does a custom facial take, and what does it cost?
Your Skin Assessment Decides the Facial, Not the Booking Screen
A lot of facial menus ask you to diagnose yourself before you arrive. We don't work that way. Whatever you booked, your esthetician looks at your skin under proper lighting first and tells you what it actually needs that day. It happens often: someone reserves a HydraFacial, and after a real look the right call turns out to be dermaplaning instead. You hear the reasoning, and the choice stays yours. The booking is a starting point, not a script your skin has to follow.
Honest Product Advice, With Zero Pressure to Buy
You will leave knowing exactly what was used on your face and why, because your esthetician walks you through every step as it happens. If something at home would serve your skin better, she'll name it, even when it's a drugstore product we don't sell. We keep retail on hand for convenience, not as the point of the visit. The goal is for you to understand your own skin well enough to care for it between appointments, not to send you home with a bag you didn't want.
Supervised, Compliant Care for Anything That Touches Your Skin
Before a treatment that can affect the skin barrier, new clients complete a Good Faith Exam, a quick five-to-ten-minute telehealth assessment that runs under physician supervision. It's $35, it's a one-time step, and it covers every service we offer in-house for a full year, so you're not repeating it next visit. We built this around safety rather than speed. You're being cared for by a team that treats your skin as something worth assessing properly, not as one more appointment to move through.
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The Full Hour Is Yours, in a Private Suite
Your facial runs about an hour from the first look at your skin to a short recap of what was done and what to watch for at home. It happens in a private suite, so no one is rushing to clear the room for the next person. That unhurried pace is deliberate. The whole experience is built so you can actually settle in, let the work happen, and leave feeling more like yourself than when you walked in.
Frequently Asked Questions
Common questions about Custom Facial in Prosper
What should I do to prepare for my first custom facial?
Come in with a clean face if you can, though it isn't required. Skip strong exfoliants and retinol for two to three days beforehand so your skin is at a true baseline. Tell your esthetician about any active breakouts, recent treatments, or new products. The more openly you talk through it during the assessment, the better tailored your session will be.
How is a custom facial different from a regular facial?
A custom facial is built around your skin on that specific day, not a fixed set of steps. Your esthetician assesses your skin first, then chooses products and techniques based on what she actually sees. A standard facial runs the same routine for everyone. Here, dry winter skin and oily, congested summer skin get genuinely different sessions, because the assessment drives every decision.
Will the esthetician push me to buy products afterward?
No. She'll explain what she used and why, and she may suggest things to try at home. You're never pressured to buy from us. If a drugstore product is the right fit for your skin, she'll tell you that too. We keep retail for convenience, not as a sales pitch. The visit is about understanding your skin, not selling to you.
What happens if the esthetician recommends a different service than the one I booked?
It happens often, and the decision is always yours. Sometimes a client books expecting deep exfoliation, but the assessment shows irritation that needs calming first. Your esthetician explains what she sees and why she's suggesting a change. We won't steer you toward something more expensive. If the simpler option is right for your skin that day, that's what we recommend.
How long does a custom facial take, and what does it cost?
Plan for about an hour, including the skin assessment at the start and a short recap at the end. The 360 Custom Facial runs $199 for a 60-minute session in a private suite, so there's no rushing to clear the room. New clients also complete a one-time $35 Good Faith Exam, good for a full year across every service we offer.